At HerbPharm, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.
1. Information We Collect
We may collect the following information when you use our website:
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Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
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Non-Personal Information: Browser type, device information, IP address, and browsing activity on our website.
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Cookies: We use cookies to enhance your browsing experience, remember preferences, and analyze website performance.
2. How We Use Your Information
We use your information to:
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Process and deliver your orders.
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Send updates, newsletters, and promotional offers (only with your consent).
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Improve our website, services, and user experience.
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Respond to customer service inquiries and support requests.
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Comply with legal requirements and prevent fraudulent activities.
3. Data Protection and Security
Your privacy and security are our top priorities. We use advanced encryption technologies, secure servers, and restricted access measures to protect your data. While no system is 100% secure, we take every reasonable precaution to ensure your personal information is safe.
4. Sharing Your Information
We do not sell, trade, or rent users’ personal information.
We may share limited information only with:
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Trusted service providers (e.g., shipping, payment processing).
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Legal authorities, when required by law.
All third-party partners are required to maintain confidentiality and comply with privacy regulations.
5. Your Rights
You have the right to:
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Access, update, or delete your personal data.
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Withdraw consent for marketing communications at any time.
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Request a copy of the information we hold about you.
To exercise these rights, contact us at privacy@herbpharm.com.
6. Cookies Policy
Our website uses cookies to personalize content and analyze traffic. You can manage or disable cookies in your browser settings. However, disabling cookies may affect some website features.
7. External Links
Our website may contain links to third-party websites. HerbPharm is not responsible for the privacy practices or content of external sites. We recommend reviewing their privacy policies before sharing any personal data.
8. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices. Updates will be posted on this page with a new effective date.